Copper Pot Caramels

Store Policies

How to Order

Ordering online from the Copper Pot Caramels Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the contents of your cart with a total dollar amount purchased so far. You may also update desired quantities for each item. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

By purchasing from CopperPotCaramels.com, you agree to abide by all local, state and federal laws.

Customer Satisfaction

At Copper Pot Caramels, customer satisfaction is our #1 goal. We stand behind the quality of our products, and we believe that we can work together with our customers to make every purchase a positive experience. All items are carefully inspected before shipping, but in the event you are not satisfied with your purchase, please contact us immediately at 509-426-4697 or contact us by email.

Security

At Copper Pot Caramels, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only Copper Pot Caramels is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look for an unbroken key or closed lock on your browser window (depending on your browser and operating system). This means SSL is active and your information is safe.

Your Privacy

At Copper Pot Caramels, your personal information is confidential. We do not rent, sell, barter or trade your information. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.

Shipping

At Copper Pot Caramels, most orders ship out via USPS within 3 business days. Although most online orders process and deliver within 3 to 5 business days, please allow up to 2 to 3 weeks for delivery. 

Orders processed using a delayed payment method (such as eCheck) will be delayed until payment has cleared. Please do not select expedited shipping if your payment will be delayed for bank verification.

Please note that we currently deliver orders within the United States only.

Pricing, Payment & Sales Tax

All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept all major credit cards for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping.

Contact Us

Please call 509-426-4697 or click here to contact us with any additional questions you may have.

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